Sales and Shipping Information

Retail Orders

Orders placed with Paypal will ship within 2 business days of receipt of the order. Orders placed with a check will be ship with in 7-10 business days or once the check has cleared the bank.

Shipping

All orders will be shipped via USPS First Class Mail unless otherwise specified. There is a fixed shipping price of $7.95.

Security

All purchases made on Sorcha.com are done so via a secure server. We will never share or sell personal information. Your security and safety are as important to us, as our own.

Payment

Online orders are accepted through PayPal®. PayPal® Payment should be sent to: payment@Sorcha.com.

Please direct questions to: sales@sorcha.com.

Repairs

Please email info@sorcha.com to arrange for a repair. Estimates are available upon inspection of the piece. All repairs will be done at a minimal cost, plus shipping.

Care for your jewelry

A care card will be included with all purchases, but just as a little reminder here is what Sarah suggests. Once you have finished wearing a piece of jewelry wipe it down with a soft cloth. If it becomes dirty, clean it with a gentle solution of warm water and soap. Never soak your jewelry for any length of time, not even in jewelry cleaner.

Store your jewelry out of direct sun light and away from extreme heat or cold. Also keep in mind that sterling silver and some gold wired jewelry will tarnish over time. To reduce tarnishing, occasionally wipe your jewelry down with a polishing cloth.

Returns

Refurns are accepted for any reason with in 7 days of receipt of merchandise for a full refund. Please contact us immediately upon receipt of product via email to arrange for returns. Returns between 8 to 30 days of receipt are only eligible for credit.

All custom orders are final and cannot be returned or exchanged. Credit is given in the same manner as payment was received upon receipt of returned merchandise. Returns must be well packed and insured. Shipping and handling fees are non-refundable.

Exchanges

Merchandise can be exchanged within 14 days of receipt of merchandise. Please contact Sorcha Designs with any questions regarding your desired exchange at sales@Sorcha.com.Additional shipping costs will be applied to exchanged items.